Website Terms of Use
Last Modified: October 27, 2026
These Website Terms of Use (this “Agreement”) are an agreement between you, the user of the OSG website (“you”), and Output Services Group, Inc. d/b/a OSG (“OSG,” “we,” or “us”). This Agreement governs your use of OSG’s website, currently located at www.osgconnect.com (the “Site”), and any OSG systems and services made available through the Site (the “Services”). This Agreement supplements, and does not replace, any separate written agreement you may have with OSG.
Please review this Agreement carefully before using the Site or the Services. By accessing the Site or using the Services, you agree to be bound by this Agreement. If you do not agree, you may not access or use the Site. OSG may update this Agreement at any time, and changes take effect as soon as the updated Agreement is posted. OSG may also add, remove or change any features of the Site or the Services at any time, in its sole discretion. We encourage you to review this Agreement periodically. Your continued access to or use of the Site after any changes are posted means you accept the updated Agreement.
1. User Conduct
When using the Site, you agree to represent yourself accurately and truthfully at all times. You authorize OSG to independently verify any information about yourself that you submit through the Site, although OSG does not routinely do so. OSG may establish different categories of users and limit access to certain areas of the Site to specific categories (for example, business users and individual users may have access to different areas of the Site).
2. Eligibility
The Site and the Services are intended only for individuals who are at least eighteen (18) years of age and for individuals or businesses that are able to enter into legally binding contracts under applicable law.
3. Intellectual Property and Submissions
All materials, data and other information displayed on the Site or made available through the Services are owned by OSG or its licensors and are protected by copyright, trademark and other intellectual property laws in the United States and other countries. “OSG” is a registered trademark of Output Services Group, Inc. in the United States and other countries. Other names and marks appearing on the Site may belong to third parties that are not affiliated with OSG. OSG and its affiliates do not control or endorse the content of third-party websites. You may not alter or remove any proprietary notices from materials downloaded from the Site.
The entire contents of the Site, including the selection, coordination, arrangement and enhancement of that content, are protected under United States copyright law and owned by Output Services Group, Inc. You may view, print and download content from the Site solely for your own personal, internal, non-commercial use. Except as permitted in the preceding sentence, you may not modify, reproduce, retransmit, distribute, sell, publish, broadcast, perform or otherwise circulate any content from the Site without the prior written consent of OSG or the applicable licensor.
Unless you and OSG have a separate written agreement that expressly provides otherwise, any information, feedback, questions, comments or other materials you provide to OSG in connection with the Site or the Services (“Submissions”) are provided on a non-confidential, non-proprietary basis and will become and remain the property of OSG. OSG has no obligation of any kind with respect to Submissions and may use any ideas, concepts or techniques contained in them for any purpose, including, without limitation, developing, manufacturing and marketing products or services that incorporate them.
4. Privacy
OSG will use any information you provide only in accordance with OSG’s then-current Privacy Policy, which is incorporated into this Agreement by reference.
5. Site Integrity and Security
You may not use any device, software, script or other means to interfere, or attempt to interfere, with the proper operation of the Site or any activity conducted on the Site. You may not take any action that places an unreasonable or disproportionately large load on OSG’s infrastructure.
6. Disclaimer of Warranties
The Site and the Services are provided “as is” and “as available,” without warranties or conditions of any kind, whether express or implied. To the fullest extent permitted by applicable law, OSG expressly disclaims all implied warranties, including warranties of title, merchantability, fitness for a particular purpose and non-infringement.
OSG does not guarantee that access to the Site or the Services will be continuous, uninterrupted or secure, and operation of the Site may be affected by factors outside OSG’s control, including telecommunications network disruptions. OSG also does not guarantee the accuracy, timeliness or completeness of any information on the Site or any results you obtain from using the Site.
7. Limitation of Liability
In no event will OSG or its licensors be liable for (I) any indirect, incidental, special or consequential damages, including damages for lost profits, business interruption, or loss of programs or data (however arising, including negligence), arising out of or related to the use of, or inability to use, the Site or any information or transactions provided on, downloaded from or linked from the Site, even if OSG or its authorized representatives have been advised of the possibility of such damages; or (II) any claim attributable to errors, omissions or other inaccuracies in the Site or in materials or information downloaded from or linked from the Site. Some states do not allow the exclusion or limitation of liability for incidental or consequential damages, so the above limitation may not apply to you. In those states, OSG’s liability is limited to the greatest extent permitted by law.
To the fullest extent permitted by applicable law, the total aggregate liability of OSG and its licensors to you or any third party under any circumstances will not exceed one hundred dollars ($100).
8. Indemnification
You agree to indemnify, defend and hold harmless OSG and its officers, directors, employees, agents, licensors, suppliers and third-party information providers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, arising from your violation of this Agreement.
9. Termination
OSG may suspend or terminate your access to the Site at any time, for any reason, without notice.
10. Compliance with Laws
You agree to comply with all applicable laws, statutes, ordinances and regulations in connection with your use of the Site and the Services.
11. Entire Agreement and Severability
This Agreement, together with the Privacy Policy and any other terms referenced in this Agreement, constitutes the entire agreement between you and OSG regarding your access to and use of the Site and the Services, and supersedes all prior or contemporaneous agreements, whether oral, written or electronic, on that subject. If any provision of this Agreement is found to be invalid or unenforceable, that provision will be interpreted, consistent with applicable law, to reflect the parties’ original intent as closely as possible, and the remaining provisions will remain in full force and effect.
12. No Waiver; Assignment
OSG’s failure to enforce strict performance of any provision of this Agreement will not be construed as a waiver of that provision or any other right. Neither the course of dealing between the parties nor trade practice will modify any provision of this Agreement. OSG may assign its rights and obligations under this Agreement to any party at any time without notice to you.
13. Governing Law and Jurisdiction
The Site is operated by OSG from its offices in the State of Illinois, USA. This Agreement is governed by the laws of the State of Illinois and applicable U.S. federal law, without regard to conflict-of-law principles. You agree that any legal action or proceeding between you and OSG relating to this Agreement will be brought exclusively in a federal or state court of competent jurisdiction located in Illinois, USA. Any claim or cause of action you may have relating to the Site must be filed within one (1) year after it arises, or it will be permanently barred. OSG makes no representation that the content on the Site is appropriate for use outside the United States. If you choose to access the Site from outside the United States, you do so on your own initiative and are responsible for complying with local laws.