Healthcare
Transforming Patient Communications In Healthcare
As the healthcare industry navigates an increasingly complex landscape, the need for clear, effective, and engaging patient communications has never been greater.
OSG understands the greatest issues around patient communications and has solutions that enhance interactions while streamlining communication processes for healthcare payers and providers.
With rising out-of-pocket expenses, patients are seeking greater transparency and more control over their healthcare finances. They want flexible payment options and clear, easily accessible information. Healthcare providers, in turn, are faced with growing challenges in managing patient debt and collection costs, all while striving to deliver clear communications that are easy to understand and offer a better patient experience.
Markets Served
- Healthcare Providers
- Payers
- Medical Billers
- Healthcare Technology
- Early Out and Collections
- Equipment and Supplies
- Pharma
- Channel Partnerships
Key Solutions and Services
Predefined journeys targeting patients at their point of need
Segmentation / data driven decisioning
Secure payment services, including Lockbox / eLockbox
Distributive print and mailing services
Simple integration through a vast API network
Imaging and archiving
Security and Compliance You Can Trust
Protecting patient and member data is foundational to everything we do. OSG continually invests in the people, processes and technology that keep client data confidential, available and secure.
HIPAA
Healthcare offerings designed to follow the latest HIPAA standards for protected health information.
HITRUST
HITRUST certification covering select in-scope healthcare offerings.
SOC Audits
Annual independent SOC audits, with reports available to clients upon request.
PCI DSS Level 1
Digital payment offerings certified annually at PCI Service Level 1.
Transform patient communications.
Learn more about predefined journeys for healthcare.