Elevating the patient experience.

Secure, Trusted & Engaging Patient Communications

As the healthcare industry continues to evolve and patients demand a better experience, OSG stands out by pioneering innovative and intelligent patient engagement strategies. 

As out-of-pocket costs rise, patients are playing a more active role in the billing & payment process, demanding greater transparency into their obligations and flexible payment options. Simultaneously, healthcare providers are challenged with rising patient debt and collection costs while striving to create positive patient experiences.

OSG elevates the patient financial experience by providing comprehensive insights and strategies for optimizing patient communications, statement presentment & payment options. Our approach includes a seamless omnichannel engagement experience that not only boosts overall collections performance but also generates valuable insights into patient preferences.

Markets Served

  • Healthcare Providers
  • Medical Billers
  • Payers
  • Early Out and Collections
  • Equipment and Supplies
  • Healthcare Technology
  • Channel Partnerships

OSG Differentiators

  • Access to a full suite of secure patient communication solutions – digital & print
  • Intelligent Segmentation & Personas
  • Multiple payment methods & channels
  • Distributive print & mail locations throughout the U.S.
  • Seamless software & vendor integration
  • Easy & fast implementation