Print & Mail Solutions
Statements and Bills That Reach Every Customer, Every Cycle
Print and digital presentment for statements, bills, and invoices, backed by an archive your team can search and an audit trail you can stand behind.
Every Billing Cycle, Handled Right
Every billing cycle is a compliance event and a customer touchpoint at the same time. It’s also the most frequent point of contact in the print-to-digital customer journey, the moment a customer chooses paper, digital, or both. OSG produces statements, bills, and invoices in print and digital from a single data feed, so the numbers match across channels and nothing falls through between systems.
What You Get
A single statement workflow that produces print and digital together, so every customer gets the same accurate, on-time presentment no matter which channel they choose.
One workflow, two channels
Print and digital versions generated from the same data pass.
Personalization at scale
Targeted messaging and offers placed directly on the statement.
Full archive
Historical statements retained and searchable on demand.
Payment-ready
Digital statements link straight to payment, from any device.
How It Works
Three steps, one workflow:
01. Data intake & composition
Your billing data flows in and is composed into a single statement template for both channels.
02. Production & presentment
Print runs to mail; digital statements post to the portal with an email or SMS notification.
03. Archive & reporting
Every version is archived as a PDF and logged for search, audit, and customer service.
Common Questions
Can we run print and digital in parallel during a transition?
Yes, that’s the typical setup. Most clients run both until adoption data shows it’s safe to shift the mix.
How long are statements retained in the archive?
Retention periods are configurable to match your record-keeping requirements.
See Your Statement Workflow
See a sample statement workflow, print and digital side by side.