Pilera and OSG have partnered to provide enhanced communication options for community association managers and board members.
Carol Stream, IL, and Nashua, NH – September 24, 2024 – Pilera, a leading CRM solution for HOA management, and OSG, a premier provider of print and digital Customer Communications Management (CCM) solutions, are pleased to announce a strategic partnership. This collaboration will enhance how Homeowners Associations (HOAs) communicate with their residents.
Pilera’s platform focuses on building meaningful relationships within communities, treating residents as valued members rather than focusing on transactions. Through this partnership, OSG’s expertise in CCM, including print and mail solutions, will complement Pilera’s digital offerings, enabling multichannel resident communication via phone, text, email, and mail.
“We are excited to partner with OSG to broaden our communication capabilities and offer more comprehensive services to HOA managers,” said Ashish Patel, CEO of Pilera. “This partnership will provide HOAs with more diverse ways to connect with residents, fostering a stronger sense of community by expanding communication channels.”
“We see tremendous potential in combining our communication expertise with Pilera’s industry-leading CRM platform,” said Dean Cherry, CEO of OSG. “This partnership will enable us to deliver innovative solutions that support HOAs in building stronger, more connected communities.”
Through this collaboration, Pilera and OSG will offer integrated solutions that streamline the management of HOA communications, from routine announcements to critical updates. The combined benefits will extend the reach of associations, allowing them to connect with residents in a variety of ways—whether through phone, text, email, and mail —resulting in broadened communications with their communities.
HOA managers, board members and residents can benefit from the partnership immediately. By partnering with OSG, Pilera clients can allow residents to set communication preferences to request printed mailings. Community managers also gain the ability to initiate comprehensive direct mailings quickly and efficiently, improving responsiveness and engagement within their communities.
The postal mailing functionality is available in Pilera’s CRM platform today. Pilera clients can activate it by setting up an OSG account within the platform. For more information about this partnership and the solutions offered:
Media Contacts:
Sarah Guckes, OSG: sarah.guckes@osgconnect.com
Sumedha Rao, Pilera: sumedhar@pilera.com
About Pilera
Pilera Software has been at the forefront of innovation in community association management technology with its association-focused CRM platform. Focusing on relationships over transactions, Pilera’s CRM helps community association managers and boards optimize communications, streamline operations, and enhance overall resident satisfaction, resulting in stronger, more resilient communities and increased client retention for the management company. Discover the Pilera advantage at Pilera.com.
About OSG
OSG (Output Services Group, Inc.) delivers leading print and digital Customer Communications Management (CCM) solutions that drive action, loyalty and retention. With over 50 years of experience, OSG enables more than 5,000 customers to create deeper relationships, one communication at a time.
For more information, please visit https://www.osgconnect.com or follow us on LinkedIn, Twitter & Instagram.
