Smarter Documents. Smarter Conversations.
Personalized Video Now in OSG JourneyConnect Interactive Documents
Your customers deserve more than static documents. They deserve an experience.
Imagine This:
Your customer opens their bill—not a generic PDF, but an interactive, personalized document featuring a short video that calls them by name, explains their charges, and shows them what’s next. That’s OSG JourneyConnect® Interactive Documents + Personalized Video.
Award-Winning Innovation
Named Xplor’s 2024 Application of the Year, OSG JourneyConnect sets a new standard in CCM and CXM.
What Makes It Different?
Personalized at Scale:
Dynamic video created from real-time customer data
Built for Efficiency:
No heavy server loads or expensive bandwidth
Delivered Where Customers Are:
Email, SMS, app, or web
Cost Advantage:
One-time billing per video composition—unlimited replays
And most importantly, personalized video delivers real results:
- 16x higher email click-to-open rates
- 4x more likely to make customers feel valued
- Up to 8x more conversions
- 3x boost in customer trust
- 5x greater retention rates
Perfect for:
- Billing & statements
- Financial services & insurance
- Utilities & telecommunications
- Onboarding experiences
What Our Clients Say:
“We used to send bills. Now we send conversations. Our customers finally understand what they’re paying for—and thank us for it.”
