Govt Portal and OSG Forge Strategic Partnership to Provide Omnichannel Government Communication Solutions

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March 14, 2024 – Govt Portal is thrilled to announce its strategic partnership with Output Services Group, Inc. (OSG), a leading customer engagement solutions provider, to revolutionize how governments send tax bills and other critical communications. This collaboration combines Govt Portal’s online payment expertise with OSG’s extensive suite of print and mail solutions, offering a comprehensive approach to tax bills and government communications.

“By extending access to OSG services to our customers, we reinforce our unwavering dedication to surpassing the basic expectations of payment processing. This initiative is a testament to our commitment to not only cater to our customers’ immediate needs but to also anticipate and support their future requirements. This access opens the door to the next-generation capabilities in tax bill printing, mailing, and presentment services. By doing so, we equip them with the most advanced technology solutions available,” said Joel Rowland, CEO, Govt Portal.

OSG brings over 50 years of customer engagement experience, along with state-of-the art print and mail production facilities nationwide. These capabilities, combined with innovative USPS tracking services MailTrek℠ and Dynamic Messaging℠, enable real-time updates and personalized citizen engagement, empowering governments to connect effectively while generating significant cost savings.

“This strategic partnership underscores our commitment to fostering collaborative relationships that drive mutual success. Teaming up with Govt Portal brings complementary strengths and expertise, empowering us to deliver enhanced solutions and create unparalleled value for our clients, partners, and their customers, citizens and members,” said Bob Nelson, Chief Revenue Officer, OSG.

Together, Govt Portal and OSG are poised to redefine the future of customer engagement, offering tailored solutions that seamlessly integrate print and mail services with online payments. This innovative collaboration aims to enhance citizen engagement, elevate satisfaction levels and drive sustainable savings for government agencies and citizens alike. By combining cutting-edge technology with unparalleled expertise, Govt Portal and OSG are committed to unlocking new opportunities and revolutionizing the citizen experience in the digital age.

About Govt Portal

Govt Portal is a payment technology provider. A fully automated payment management ecosystem servicing for the past 15 years government agencies, private entities across multiple verticals, independent developers, and general ecommerce service providers offering its customers the ability to take payments via EMV enabled devices, online and offline personalized payment portals, Kiosks, IVR, ACH and more.

For more information, please visit or follow us on LinkedIn.

About OSG

OSG delivers leading customer engagement solutions that drive action, loyalty and retention. With over 50 years of experience, OSG enables 6,000 customers to create deeper relationships, one communication at a time.

For more information, please visit or follow us on LinkedIn, Twitter & Instagram.