Payments
Smarter Payments, Seamless Experiences
Streamline Payments from Communication to Completion
Today’s customers want more than just a bill; they anticipate a smooth and effortless payment experience.
With OSG JourneyConnect® Payments, we close the gap between communication and transaction, making it effortless for customers to move from receiving a bill to completing their payment, securely, quickly, and on their terms.
A Complete, Integrated Payment Solution
OSG Payments transforms the payment experience by embedding simple, secure payment options directly into your customer communications.
Whether it’s a one-time payment, a recurring schedule, or a single click, we meet customers where they are, across any channel, on any device.
- Key Capabilities:
- Multichannel Payment Options – Enable payments via email, SMS, print (scan-to-pay), app notifications, and web.
- Multiple Payment Methods – Accept credit cards, debit cards, ACH, checks, cash, Apple Pay, digital wallets via IVR, online, and in-person.
- Lockbox & eLockbox Processing – Simplify check-based processes with an integrated lockbox solution for more efficient payment processing.
- Flexible Payment Scheduling – Support one-time, recurring, AutoPay, early payment discounts, and customer-friendly payment plans.
- Security & Compliance – Protect every transaction with industry-leading security protocols and full PCI compliance.
- Predefined Configuration – Leverage OSG’s Predefined Journeys to enable ready-to-launch payment workflows with no heavy lift required.
Why Choose OSG JourneyConnect Payments?
Real Results, Real Impact:
Faster Payment Collection
Integrated communications and payments reduce friction, speeding up your revenue cycle.
Enhanced Customer Experience
Empower customers with flexible, convenient ways to pay: anytime, anywhere.
Reduced Days Sales Outstanding (DSO)
Accelerate your cash flow by making it easier for customers to pay on time.
Secure, Reliable Transactions
Provide peace of mind with the highest levels of payment security and compliance.
Customer Empowerment
Let customers choose how and when they pay, boosting loyalty and engagement.
Empower Customers. Accelerate Revenue.
Make bill payments a natural next step, not a hurdle.
With OSG JourneyConnect Payments, you turn communication into action — streamlining the payment journey, enhancing customer satisfaction, and driving real business results.
