Crisis Communications Guide
Master Crisis Communications
Turn Moments of Uncertainty into Trust-Building Opportunities
How you communicate during a crisis can make or break customer trust. When facing a crisis, your customers need clear, empathetic communication that addresses their concerns and provides actionable guidance.
We are excited to provide exclusive access to an essential Crisis Communications Guide, to attendees of the Insurance Nerds LinkedIn Live webinar on effective crisis communications, sponsored by OSG.
Introducing Your Essential Resource
The Crisis Communications Guide provides a strategic framework to help organizations respond with transparency, empathy, and urgency during challenging times. Created by industry experts Mia Papanicolaou and Liz Stephen from Chameleon Collective, alongside Alan Burger from InfoSlips, this guide transforms crisis communication from a compliance exercise into a trust-building advantage.
