Meet the Expert

Mia is a customer communication strategist who helps companies ditch the generic and deliver messages that actually connect. With a few email marketing influencer nods under her belt, she’s all about turning complex communication challenges into smart, actionable plans. She’s led teams across the U.S., UK, and South Africa and yes, she’s survived more than her share of acronyms along the way. These days, she brings her global experience (and sharp wit) to helping brands communicate digitally, one strategy at a time.