Information Technology
OSG System & Maintenance Alerts
OSG Platform Status
Check this page for the latest updates on OSG platform status, scheduled maintenance, and resolved incidents. Click here to access client login.
Updated on 7/31/2025 at 4:26pm.
Current System Status
OSG Connect
All systems operational
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OSG Insight
This is an Alert
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Diamond Healthcare
This is an Alert
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SouthData
All systems operational
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Optimal Outsource
This is an Alert
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NCP
All systems operational
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OSG Direct Marketing
All systems operational
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Current System Status
OSG Connect
All systems operational
OSG Insight
I am a description. Click the edit button to change this text.
Diamond Healthcare
I am a description. Click the edit button to change this text.
SouthData
I am a description. Click the edit button to change this text.
Optimal Outsource
I am a description. Click the edit button to change this text.
NCP
I am a description. Click the edit button to change this text.
OSG Direct Marketing
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Scheduled Maintenance
Helios Platform
August 3, 12:00 AM – 3:00 AM ET
Brief downtime expected for infrastructure updates.
All services should resume by 3:00 AM ET.
Brief downtime expected for infrastructure updates.
All services should resume by 3:00 AM ET.
Past Incidents
JourneyConnect
July 28 – Emergency Maintenance
Resolved at 2:30 PM ET. Issue was caused by a database sync failure.
Resolved at 2:30 PM ET. Issue was caused by a database sync failure.