DIGITAL SOLUTIONS

Experience digital transformation.

Targeted Messaging

Take paper bills to the future.

So much is in the delivery—that’s why we’ve streamlined it. Improve the efficiency of the billing cycle with OSG’s electronic bill presentment and statement solutions, configured for the client and end-user convenience. Experience greater control with fully-integrated, customizable, and secure communications that can be exchanged through any preferred channel. Less paper leaves more room for innovation. Let’s go digital.

From beginning to end-to-end: Seamlessly connect to our B2B (Business-to-Business) and B2C (Business-to-Consumer) payment modules for a holistic presentment and payment experience.

Our Digital Solutions

eBilling/eStatement

Deliver an enhanced customer experience. Tailor your documents with maximum control and flexibility. OSG’s eBilling/eStatement solution is designed to extend beyond paper, providing a data-driven electronic presentment solution that simplifies the delivery process, reduces costs, and improves efficiency. This includes:

  • An online portal for accessing accurate replicas of your bill/statement and an archive with custom retention periods
  • Seamless interface integration
  • Self-service administrative capabilities
  • Tight integration with the print facility and the ability to suppress paper bills
  • Dynamic reporting and search capabilities
  • Security and compliance with industry standards to protect sensitive information in the interest of our clients and their customers

Digital Notifications

Listen for the ping of success. OSG’s billing and payment solutions present new opportunities for clients to communicate with their customers. We’ve tightly integrated our solutions with automatable, event-driven communication tools, spanning mail, email, text, phone, and chat.

Leverage our tools to contact your customers and prospects on a more personal level, not only for billing and payments, but for any interaction needs. We offer 24/7 system monitoring and comprehensive reporting.

Keep pace with the evolving digital payments landscape.

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